Parties and applicability of the terms
These terms govern use of the Scena app (Scena), the playscena.com website, interactive stories and related features. The service is provided by Marharyta Maroz, hereinafter the “operator” or “we”. The user is an adult person using the service in their own name.
Before using the service read these terms and the privacy policy. The terms apply together with mandatory legal rules, App Store rules and the applicable app license. For a paid transaction the price, period and conditions shown immediately before purchase confirmation also apply. Features and availability may vary by version, device, language and market.
Majority and fictional nature
The service is intended for users aged 18 and over with the required legal capacity. By confirming your age and using the app you represent that you are entitled to use it.
Characters, their relationships, lines, calls, letters, images and videos are a fictional artistic environment and may be created using AI. A character is not a real interlocutor and does not have feelings, consciousness or obligations toward you. Narrative promises and confessions belong to the story. Replies may be inaccurate and do not replace medical, psychological, legal, financial or other professional assistance.
Access, guest account and security
Some functions are available with a guest account, while others may require a supported sign‑in method or account linking. Keep access to your chosen sign‑in method and use recovery features available in the app and at the provider. Transfer between devices, restoring guest state and access to local data depend on actually supported functions.
You are responsible for actions taken through your account and for protecting your device and sign‑in means within reasonable limits. If you suspect account takeover, notify the operator. Do not grant access to third parties in a way that violates security, other users’ rights or store rules.
App license and materials
Subject to the applicable license you are granted a personal limited right to use the app and available materials for lawful purposes. Use of the iOS app is governed by the license stated in the App Store. If a separate license is not specified, Apple’s standard EULA applies. These terms govern related service relationships to the extent compatible.
Software code, design, prepared characters, story bases, illustrations, recordings and trademarks may be protected by the operator’s and providers’ rights. Permitted statutory rights, open component licenses and store rules remain in force. Commercial copying, distribution or use of protected materials requires appropriate permission.
Your materials and processing permission
You retain ownership rights in your messages and uploaded materials. You must have necessary rights and consents to use them. To provide the chosen feature you permit the operator and involved providers to technically obtain, store, transform, transmit and process materials to the extent necessary to deliver the story, media, support and security.
This permission is related to providing the service and does not transfer ownership of your personal correspondence or image to the operator. Personal data processing is governed by the privacy policy and applicable legal bases. Separate consent, if required by law for AI, image or other processing, will be obtained separately.
AI outputs and third‑party rights
Outputs are created automatically and may contain errors, undesirable phrasing or resemblance to other outputs. Exclusivity of each reply, legal protectability and copyright ownership of automatically created material depend on applicable law. The operator does not promise exclusive rights to every generated phrase or image.
Check material before publishing or using it outside your personal story. Do not use outputs to infringe others’ rights, to deceive, to impersonate another person or to create a false impression of support by a real person. If you discover infringement of your rights, send a description, necessary evidence and a link or identifier of the material to support.
Permitted use
Use the service lawfully and with respect for others. Prohibited are exploitation and sexualization of minors, sexual violence materials or non‑consensual content, unlawful use of others’ personal data and images, threats, stalking, fraud, distribution of malware and instructions aimed at committing unlawful harm.
Also prohibited are unauthorized access, bypassing payment or security restrictions, abusing generation, automated loads that impair the service, and attempts to obtain other users’ accounts or closed materials. Technical analysis restrictions apply only to the extent permitted by law and applicable licenses. The operator may restrict individual requests in consideration of provider rules and security.
Features, connectivity and availability
Reading saved materials and server functions have different technical requirements. For AI replies, new media, purchase verification and synchronization an internet connection and available servers are generally required. Speed and results also depend on device, network and third‑party providers.
Necessary updates and maintenance are permitted. The service may change features, but such changes should respect already acquired rights and mandatory consumer protections. The demo example on the website demonstrates a prepared plot and does not promise the app will reproduce every line or scene verbatim.
Scena+ subscription
If you subscribe the period, price in your currency, composition of benefits and renewal conditions are shown in the app and in the App Store confirmation. Recurring charges occur according to Apple’s rules and the displayed terms while the subscription is active. A trial period, if offered, has separately disclosed terms and may convert to a paid period in accordance with the purchase confirmation.
Management and cancellation are available in Apple Account settings under Subscriptions. Cancellation typically stops future renewals and access continues until the end of the paid period under store rules. Deleting the app or Scena account does not itself cancel an Apple subscription. Price or renewal condition changes apply with necessary notifications and consents under store rules and law.
Sparks, consumable purchases and granting features
Sparks are an internal unit for access to designated in‑game actions. They are not a monetary account, bank deposit, electronic money or a promise of income. Their use and the cost of a given action are shown in the app. Exchange for real money, transfer or sale outside provided features is not available.
Accrual via subscription, purchased packs, gifted credits and consumable items may have different conditions disclosed in the offer. Restoration of a consumable differs from subscription restoration and depends on account records and the store. If an issuance fails or a charge is disputed, contact support. Unused balances and consequences of account deletion are considered according to the specific purchase terms and mandatory consumer rights.
Payment, restoration and refunds
Confirm purchases in Apple’s interface after checking price and conditions. Payments are processed by the store. To restore entitlements use the appropriate app function and the Apple Account used for the purchase.
An App Store refund request is submitted via Apple’s applicable mechanism, including reportaproblem.apple.com where available. Contacting support also helps resolve technical entitlement issues. These terms do not exclude statutory claims against the operator for defects in a digital product or other mandatory bases. Right of withdrawal from a digital contract and start of performance are governed by applicable law and valid separate consents at purchase, not by a single general phrase in these terms.
Photos, voice and personal scenes
When sending photos or voice and choosing a personal scene, comply with the function’s requirements and the rights of depicted people. For a portrait use an image of an adult person. Do not attempt to create prohibited images of real people, mislead others or bypass age and permissibility checks.
A created voice, portrait or clip may differ from expectations and depends on model capabilities. Provider checks and restrictions may lead to refusal of a specific request. The issuance procedure, spark consumption and error handling are determined by the implemented scenario and purchase terms while preserving your mandatory rights.
Complaints, restrictions and termination of access
Report an undesirable reply, rights infringement or technical problem using available complaint features and support. Where possible indicate the character, moment and a description. Avoid sending excessive personal data.
Access may be proportionally restricted to prevent real abuse, comply with the law, protect others or eliminate security threats. If permitted and appropriate the operator will inform the reason and review options. Restriction of access does not automatically cancel an active Apple subscription and does not deprive you of mandatory refund rights or other remedies.
Termination and account deletion
You may stop using the service and delete your account via the app settings. Deletion may result in loss of stories, progress, saved media and access to the associated game state. Review the app’s warning before confirming. Information on processing and records retained by law are set out in the privacy policy.
If you need to stop subscription renewal, cancel it separately through Apple. Retention of a store purchase does not mean automatic restoration of deleted personal correspondence or all consumable game items. Consequences for paid entitlements are determined by purchase rules and applicable law.
Liability and mandatory warranties
The operator is liable to the extent provided by applicable law and assumed obligations. Proper functioning of a digital product, remedying defects and consumer remedies are also determined by mandatory rules. Nothing in these terms limits liability where law prohibits such limitation, including willful misconduct, fraud and harm to life or health.
The artistic result of AI and the technical availability of providers are subject to described limitations. This does not negate mandatory service quality guarantees or the right to assert a justified claim. Issues of loss, causation and reasonable limits are resolved under applicable law. These terms do not introduce a fixed overall liability cap that would disregard mandatory consumer protection.
Governing law, disputes and changes
Mandatory rules applicable to the relationship between the operator and the user apply, including consumer guarantees available at the user’s place of habitual residence. Disputes are resolved by competent courts determined by applicable law while preserving the user’s access to regulatory bodies and store mechanisms. For initial resolution contact support.
The edition date is stated at the top of the document. Significant changes to the terms will be communicated in a manner appropriate to the law and nature of the change. Paid rights and new charges require compliance with applicable rules and necessary consents. If a provision is invalid, the others remain in force to the extent permitted. The operator is Marharyta Maroz. Contact: [email protected].
Marharyta Maroz · [email protected]